Data Protection

Biji99 Privacy Policy — Your data, our responsibility

Your personal information is completely safe at biji99. This Privacy Policy covers everything in detail — how your data is collected, how it is used, and how it is kept secure. Transparency is our greatest commitment.

Last Updated: January 2026
GDPR compliant
International data protection standards are upheld
01

Introduction & Applicability

Welcome to biji99. As Bangladesh's trusted online betting and gaming platform, we take your privacy seriously. This Privacy Policy explains how biji99 collects, uses, stores, and protects your personal information.

When you use the biji99 website or app, create an account, place a bet, or contact customer support — we collect certain information. This policy is written to ensure full transparency about that data, so you always know exactly what happens with it.

This policy applies to the biji99 website (biji99.win), mobile applications, and all our digital services. By using biji99, you are considered to have agreed to this Privacy Policy.

Important Information
This Privacy Policy is provided in Bengali for your convenience. In the event of any dispute, the English version shall be considered the authoritative text.
02

What information we collect

Biji99 only collects information that is necessary to provide you with the best possible service. We do not collect unnecessary or excessive data. Below is a detailed breakdown of what information is collected and in what circumstances.

Types of Data Example Purpose of Collection
Identity Information Name, date of birth, national ID number KYC verification & age confirmation
Contact Information Email address, mobile number Account management & notifications
Financial information Payment methods, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device ID, browser information Security & Fraud Prevention
Usage Data Betting history, preferred games, session duration Service Improvement & Personalization
Contact Details Support chat records, email correspondence Customer Service Quality Improvement
  • Information is collected directly from you when you fill out the registration form
  • Information is automatically collected via cookies and tracking technologies while you browse the website
  • Transaction data is received from the payment gateway
  • KYC information is verified through identity verification agencies
03

How your information is used

Biji99 uses your personal data only for specific, legitimate, and transparent purposes. We never use your information unnecessarily or sell it to third parties.

The primary purpose of using your data under this Privacy Policy is to make your biji99 experience smoother, safer, and more enjoyable. Below is a clear explanation of exactly how your information is put to use.

  • For account creation, management, and verification
  • To process deposits, withdrawals, and other financial transactions
  • To manage betting services, casino games, and promotions
  • To prevent fraud, money laundering, and unauthorized access
  • To meet legal obligations and report to regulatory authorities
  • To provide customer support and resolve issues
  • To analyze data for service improvement and new feature development
  • To send you promotions and offers tailored to your preferences (with your consent)
  • For responsible gaming monitoring and support
Your consent
We always obtain your consent before sending marketing communications. You can opt out of marketing emails or notifications at any time.
04

Data Sharing & Third Parties

Biji99 never sells your personal data. In some cases, limited information may be shared with trusted partners to operate our services — always under strict confidentiality agreements.

  • Payment Provider: Mobile Banking, Nagad, Rocket — only the information necessary for transaction processing
  • KYC services: Identity verification agencies — used solely for identity confirmation
  • Technology Partner: Cloud hosting & cybersecurity providers — for secure data storage
  • Regulatory Authority: Information may be disclosed to government authorities as required by law
  • Analytics Service: Anonymized analytics data is used for service improvement
What we don't do
biji99 never sells, rents, or shares your personal data with advertisers, data brokers, or any other third parties.
05

Data Security Measures

Biji99 uses industry-leading security technology to protect your personal and financial information. Our security team monitors systems around the clock and responds swiftly to any suspicious activity.

In the event of a data breach, we will notify affected users as quickly as possible and take all necessary protective measures.

  • 256-bit SSL/TLS encryption — applied to all data transfers
  • AES-256 encryption — for all data stored in our databases
  • Two-Factor Authentication (2FA) — applied at account login
  • Firewall & DDoS protection — at the network level
  • Regular penetration testing — to identify and address vulnerabilities
  • Strict employee access controls — staff can only access data relevant to their role
  • Data Backup & Disaster Recovery Plan
06

Cookies & tracking technologies

The biji99 website uses cookies and similar tracking technologies. Cookies are small files stored in your browser that help improve your experience on the site. We use three main types of cookies.

Cookie types Purpose Validity
Essential cookies Login sessions, security tokens, language preferences Until the session ends
Functional cookies Remembering user preferences and game settings Up to 30 days
Analytics Cookies Understanding and improving how the site is used Up to 12 months
Cookie controls
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the website.
07

Your rights & controls

You have full control over your personal data at biji99. We follow international data protection standards, including GDPR, and respect every one of your rights.

Right to Access Your Data
You may request to view all personal information we hold about you at any time.
Right to Rectification
To correct any inaccurate or outdated information, please contact our support team.
Right to Erasure
After account closure, you may request deletion of your data, provided there are no outstanding legal obligations.
Right to Object to Processing
You may object to your data being used for marketing or profiling purposes.
Right to Data Portability
You may request an export of your data in a readable format.
Right to Restrict Processing
In certain circumstances, you may request a temporary restriction on the processing of your data.
Request processing time
We will process any data rights request within a maximum of 30 days. Complex cases may take a little longer, but we will always keep you informed.
08

Data Retention Period

Biji99 retains your data only for as long as necessary. All information is kept while your account remains active. Once an account is closed, most data is deleted — though some information may be retained for a set period to meet legal obligations.

Types of Data Retention Period Reason
Account information 5 years after account closure Legal & regulatory obligations
Financial transaction records 7 years Compliance with financial regulations
KYC verification documents 5 years Anti-Money Laundering Law
Customer Service Records 3 years To ensure service quality
Marketing Preferences Until consent is withdrawn User Instructions
09

Child Protection Policy

Biji99 is strictly for users aged 18 and above. We never intentionally collect data from or provide services to minors.

Age is verified at registration, and identity documents are required to confirm age during the KYC process. If we discover that a minor is using an account, we will immediately suspend that account and delete all associated data.

18+ mandatory
If any minors have access to your device, please enable parental controls. biji99 is fully committed to responsible gaming.
10

Policy Changes & Updates

Biji99 may update this Privacy Policy from time to time. Changes may be made due to expansions in our services, new legal requirements, or updates to our technology.

For significant changes, we will notify you in advance by email or on-site notification. For minor updates, we will simply update the "Last Updated" date at the top of the page. Continuing to use biji99 after any changes means you accept the updated policy.

11

Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our data protection team. We are available 7 days a week, 24 hours a day.

Send any data rights requests to us by email. We typically provide an initial response within 7 business days and a full resolution within 30 days.

Data Protection Contact
Email: [email protected] — please use the subject line "Privacy Policy Request" or "Data Privacy Request" so your message reaches the right team promptly.
Why biji99 is trustworthy

Your For Privacy Protection Our commitment

At biji99, every piece of your information is handled with the utmost care. Learn about the core pillars of our privacy protection.

Military-grade encryption
All your data is protected with 256-bit SSL encryption — the same technology used by the world's leading banks. Your information is completely safe at biji99.
Rigorous KYC verification
Every account is verified with a government-issued ID. This is not just a requirement — it is how we make sure no one else can access your account.
Your Data Is Never Sold
biji99 never sells your personal data to third parties. Your data is used solely to serve you — nothing else.
Control in your hands
You have full rights to view, correct, delete, or export your data. Opt out of marketing at any time — no hassle, no questions asked.
Full Transparency in Plain Language
The Privacy Policy is provided in plain, straightforward language — no hidden clauses, no complex legal jargon. Everything is stated clearly and simply.
24/7 data support
For any data protection questions, our support team is available 24/7, seven days a week. Reach out by email and we'll get back to you promptly.
Get Started Safely

Your data is safe. Now Your turn to play.

You've read the biji99 Privacy Policy — now you know how safe your data is. Register today and enjoy a secure betting experience.

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